Your order

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How soon will my order ship?
Most orders are shipped on the same or next business day. Subscription orders have a 5 business day handling time.
Fri, 18 Dec, 2020 at 1:28 PM
What if my order has not shipped after the specified handling time?
Check your email. If your item is late shipping, we will likely contact you via email to let you know of any inventory issues, or specific information neede...
Fri, 18 Dec, 2020 at 1:31 PM
I have not received an order confirmation email. What should I do?
If you did not receive an order confirmation email, please check the junk folder. Due to our email platform using our company logo, some email servers autom...
Fri, 18 Dec, 2020 at 1:31 PM
My item is defective, or is not what I expected. Can I return it?
Yes, please contact our sales team, and we will issue a return label, or will work with you to correct the issues if possible.
Fri, 18 Dec, 2020 at 1:32 PM
My return was delivered. When should I expect a refund?
Because we are a small business, returns are typically processed and refunded on weekends. If you have not received your refund yet, please be patient with ...
Fri, 18 Dec, 2020 at 1:32 PM
Where do I enter a coupon code?
There is a button on the checkout screen that says “Have a discount code? Enter it here.”
Fri, 18 Dec, 2020 at 1:33 PM
Do you offer a military discount?
Yes, please submit credentials through our contact form, and we will give you a coupon code for 5% off. Exceptions will apply to this discount.
Fri, 18 Dec, 2020 at 1:34 PM
Can you stack coupon codes?
No, coupons are not stackable. This includes rewards points redeemed. They cannot be redeemed on an order that has a separate coupon code applied.
Fri, 18 Dec, 2020 at 1:34 PM